75bd Privacy Policy

75bd collects two types of information from various sources — information you provide directly and information collected automatically.

1.1 Information You Provide

• During account registration: full name, date of birth, mobile number, email address, and password.
• For identity verification (KYC): a copy of your national ID card, passport, or driving licence.
• Payment information: bKash, Nagad, Rocket, or Upay account numbers, and bank account details — used solely for processing transactions.
• Information and messages provided when contacting customer support.

1.2 Automatically Collected Information

• IP address, browser type and version, operating system.
• Your activity on the website: pages visited, click data, session duration.
• Device identification data and information collected through cookies and similar technologies.
• Detailed history of betting and gaming activity.

75bd uses collected information only for specific and legitimate purposes. Information is processed for the following reasons:

• Account management: registration, login, account verification, and ensuring security.
• Transaction processing: completing deposits and withdrawals and maintaining related records.
• Service improvement: reviewing user experience to improve the quality of the platform.
• Customer support: responding to your complaints, questions, and requests.
• Fraud prevention: detecting and preventing unauthorised activity.
• Legal obligations: retaining information necessary to comply with applicable laws and regulations.
• Responsible gaming: identifying problematic gaming patterns to protect users.

75bd's website uses cookies and similar tracking technologies. Cookies are small text files stored in your browser that help identify you on subsequent visits.

3.1 Types of Cookies

• Essential cookies: required for the basic functioning of the website; disabling these makes it impossible to use the service.
• Functional cookies: used to remember your preferences and settings.
• Analytics cookies: used to review user behaviour and improve the quality of the service.

You can manage cookies by changing your browser settings. However, disabling certain cookies may prevent some features of the site from working properly.

75bd does not sell your personal information to third parties. However, information may be shared in the following limited circumstances:

4.1 Service Providers

Trusted third-party services are used to handle operations such as payment processing, technical support, and customer service. These organisations process information only for the purpose of providing specific services and are required to comply with our privacy standards.

4.2 Legal Requirements

Information may need to be disclosed due to a court order, a lawful request from an investigating authority, or a legal obligation. In such cases, 75bd always complies with applicable law and discloses only the minimum necessary information.

4.3 Fraud Prevention

Limited information may be shared with industry security partners to prevent financial crime or fraud. This activity is carried out entirely for security and protection purposes.

75bd applies industry-standard technical and organisational measures to protect your information.

5.1 Security Measures

• Data transmission is secured through SSL (Secure Sockets Layer) encryption.
• High-grade encryption technology is used to store sensitive information.
• A two-step verification (OTP) system is in place for account access.
• Servers and infrastructure are subject to regular security reviews.
• Access to data is restricted to authorised staff only.

5.2 Retention Period

Information is retained for as long as your account is active and, after closure, for as long as necessary to meet legal and regulatory obligations. Transaction and financial records are generally kept for an extended period.

You have certain fundamental rights regarding your personal information, which 75bd respects and upholds.

6.1 Access and Correction

You can log in to your account at any time to view your stored personal information and update it if needed. Requests to correct inaccurate or outdated information can be submitted through customer support.

6.2 Data Deletion Request

In certain circumstances you may request that your information be deleted. However, if a legal obligation or the need to protect a legitimate interest exists, complete deletion may not be possible.

6.3 Objection to Processing

You have the right to object to the processing of your information for specific purposes. The option to opt out of marketing communications is also available in your account settings.

6.4 Data Portability

Where applicable, you may request a copy of your personal information in a structured, readable format. This request must be sent through customer support.

75bd's services are for persons aged 21 or over only. Age and identity verification is mandatory at registration. If a person is found to be under 21, their account will be closed immediately and the related information will be securely deleted.

If information belonging to a person under 21 has been collected unknowingly, a parent or legal guardian may contact our customer support and we will delete that information without delay.

75bd's platform may integrate certain third-party services, such as payment gateways. These services have their own privacy policies and 75bd is not responsible for them. It is recommended that you read the terms of the relevant service provider when making a payment.

To learn more about 75bd's services, please read our About Us page, which provides a full description of the platform's identity and objectives.

Due to the requirements of our technical infrastructure, some information may be stored or processed on servers outside Bangladesh. In such cases, 75bd ensures that these data transfers are carried out securely and in accordance with internationally recognised data protection standards. Data protection agreements are in place with the relevant third parties.

75bd may update this privacy policy from time to time. Users will be notified of any significant changes via their registered email or through a platform notification.

The latest version of the policy will always be available on this page, and the "Last Updated" date will be shown at the top of the page. Continued use of the service after a revised policy is published will be considered acceptance of the new policy.

If you have any questions, complaints, or requests regarding this privacy policy, please contact us. 75bd's customer support team is available 24 hours a day, seven days a week in both Bengali and English.

• Live Chat: through the live chat button on any page of the website.
• Email: [email protected]

We generally aim to respond to any privacy-related request as quickly as possible. Complex matters may take a little longer, but we treat every request with care.

For any other questions beyond the privacy policy, you can visit our Frequently Asked Questions (FAQ) page, where detailed answers to common topics are available.